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Privacy Policy

Last updated: January 30, 2025

This Privacy Policy explains how Smart Streamer (“the Service”) collects, uses, and protects information. By using the Service, You agree to the practices described in this Policy.

1. Information We Do Not Collect

Smart Streamer does not collect or transmit the following information:

  • Home Assistant access tokens
  • Home Assistant device data
  • Your Home Assistant configuration
  • Your Streamlabs Ultra subscription details
  • Smart home device states or history

All Home Assistant credentials are stored locally within Your Streamlabs settings and never sent to the Company.

2. Information We Collect

The Service collects only the minimum information necessary to operate and diagnose issues.

2.1 Telemetry and Error Reports

When an error occurs, the Service may send diagnostic information (“Telemetry Data”) to our error‑tracking provider (currently Bugsnag). This may include:

  • Technical details about the error
  • Application state at the time of the error
  • Your Streamlabs username (if provided by Streamlabs)
  • Operating system and environment details
  • Non‑sensitive configuration metadata

The Service is designed to exclude Home Assistant access tokens and other sensitive credentials from Telemetry Data.

2.2 No Personal Profile Data

We do not collect personal profile information beyond what is included in error reports. We do not track usage behavior, automation history, or streaming activity.

3. How We Use Information

Telemetry Data is used solely for:

  • Diagnosing and fixing bugs
  • Improving stability and performance
  • Ensuring compatibility with Streamlabs and Home Assistant

We do not use Telemetry Data for analytics, advertising, or user profiling.

4. How We Store and Protect Information

Telemetry Data is processed and stored by our error‑tracking provider (Bugsnag) under industry‑standard security practices. The Company does not store Home Assistant credentials or device data.

Access to Telemetry Data is restricted to the Company for debugging and maintenance purposes only.

5. Sharing of Information

We do not sell, rent, or share Your information with third parties except:

  • Our error‑tracking provider (Bugsnag), for processing Telemetry Data
  • When required by law or legal process

6. Third‑Party Services

The Service integrates with Home Assistant, Streamlabs, and streaming platforms. These services are governed by their own privacy policies. We are not responsible for their data handling practices.

7. Data Retention

Telemetry Data may be retained for as long as necessary to diagnose issues and improve the Service. You may request deletion of Telemetry Data associated with Your Streamlabs username.

8. Your Rights

Depending on Your location, You may have rights to:

  • Access the Telemetry Data associated with You
  • Request correction or deletion
  • Request that no further Telemetry Data be collected

To exercise these rights, contact us at hello@howlingcoder.com.

9. Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated at least 30 days in advance. Continued use of the Service after changes constitutes acceptance.

11. Contact

For questions about this Privacy Policy, contact us at: hello@howlingcoder.com